I was speaking today with a client after we suggested some specific advertising for his business. his reply was this: “We can’t handle any more customers! The car-park is overflowing and the business simply cannot logistically cope with increased numbers!’ What a great problem to have! This client is a very smart operator – probably […]
It’s coming up to summer here in the land Down Under, so…
Summer traffic increases by about 4 times on major highways – buy highway billboard space Domestic holiday air travel increases by 15% – start a car hire business in December People visiting shopping centres increases by up to 50% throughout December-February – you have to capitalise on this window of opportunity of heaps more customers […]
How the pool guy cost himself $860
Our pool has been leaking quite a bit lately and my wife rang a pool guy to come and fix it. He was to arrive last Wednesday at 9 am. He didn’t show. My wife wasted 2-3 hours waiting around for him that morning. By the time she got hold of him, he said he […]
The things you find out over a beer
I was having a beer with my brother on Saturday – he’s up from Tasmania (my home state) and I hadn’t seen him for six- (6) years. He manages one of the largest retail businesses in Tasmania (a huge supermarket) and some of the stuff he was telling me was mind-blowing. Did you know that […]
A strategy that puts them between a rock and a hard place
I have a meeting on Tuesday with advertising reps from a new local radio station (I’ve mentioned this station in previous articles before). We’ll be discussing a possible campaign for a client of ours to the tune of $20,000. Assessing the cost benefit ratio of any advertising is difficult at the best of times. But […]
What to do when you make a mistake
Mmmmmmmm. I made a mistake about 2 hours ago. I was reviewing the subscribers to our newsletter (we’ll be sending out the first edition with a special Free Report next week) earlier and accidently hit the send button. All of our subscribers received an email from me with this: dftryhgdfghj I feel rather silly. The […]
I highly recommend that you read this
On most pages on the web site you might notice we have placed an ad for my book at the bottom. The ad contains links over to where you can buy the kit. Someone emailed me yesterday with the suggestion that maybe I would be better off having a testimonial from a happy customer, instead […]
The magic question
I call this one the magic question because, if you can answer it well, your business will succeed beyond your wildest dreams. Why should the customer do business with you? Keep asking that question. Focus your business around answering it. Focus on what benefits you bring your customers.
Definitely read this next bit
Why you positively, absolutely, definitely, without-a-doubt, simply must, without fail read this next bit!!!! We did some work with a new client last week and writing copy was one of the things we did for him. We wrote a headline similar to the one above – cheesy, over the top, used car dealer sort of […]
One simple way to make the most of every customer
I often mention on this web site and in my articles that your current customers are a wonderful source of new business. They already know you, they already trust you, etc, etc, etc. But what if you have a one-off product or service? What then? After all the customer doesn’t have a need to buy […]